FAQs
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You can contact us to get a quote by either writing us a message in our inquiry box on our Contact Us page.
or
Contact us directly at sales@greyfox.ie / +353 1 6420050
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Our warranty on all products is 5 years for manufacturing defects under normal usage.
The defect rising as a result of wear & tear on upholstery, surface treatment, negligence or abnormal working conditions are not covered by this guarantee.
Customers must give notice in writing within 8 business days of receiving the product. The supplier is to be given a reasonable opportunity to examine the product. However, where this is not possible, detailed photographs must be given showing the defects.
D-Ten Screens
All D-Ten Screens come with 1 Year Manufacturer's Warranty. Please register this product with https://orbit.dten.com/registration/login for continued support and extended warranty options.
Pandora & Pluto Power Modules
These products have a 2 year Manufacturer's Warranty.
Aircharge Wireless Charging
These products have a 2 year Manufacturer's Warranty.
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Yes! All of our products have a wide range of customisable fabrics and finishes.
Please contact our sales team if with any specifications you require.
eg. Specific coloured upholstery, wood type, table top laminate
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Please contact our sales team for a lead time estimate:
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*Do not use harsh cleaning chemicals on any of our products.
Please see further details here:
Grounded - click to read further
Wood & Table Tops
Wipe surfaces and legs with a damp cloth.
Ray Chairs
(As directed by Labofa)
To clean, use warm soapy water with a wrung-out cloth.
Microfiber cloths are preferable. Alternatively, a ‘nano sponge’ can be used carefully.
Do not use alcohol, acetone or other harsh chemicals.