FAQs

  • You can contact us to get a quote by either writing us a message in our inquiry box on our Contact Us page.

    or

    Contact us directly at sales@greyfox.ie / +353 1 6420050

  • Our warranty on all products is 5 years for manufacturing defects under normal usage.

    The defect rising as a result of wear & tear on upholstery, surface treatment, negligence or abnormal working conditions are not covered by this guarantee.

    Customers must give notice in writing within 8 business days of receiving the product. The supplier is to be given a reasonable opportunity to examine the product. However, where this is not possible, detailed photographs must be given showing the defects.

    D-Ten Screens

    All D-Ten Screens come with 1 Year Manufacturer's Warranty. Please register this product with https://orbit.dten.com/registration/login for continued support and extended warranty options.

    Pandora & Pluto Power Modules

    These products have a 2 year Manufacturer's Warranty.

    Aircharge Wireless Charging

    These products have a 2 year Manufacturer's Warranty.

  • Yes! All of our products have a wide range of customisable fabrics and finishes.

    Please contact our sales team if with any specifications you require.

    eg. Specific coloured upholstery, wood type, table top laminate

  • Please contact our sales team for a lead time estimate:

    sales@greyfox.ie / +353 1 6420050

  • *Do not use harsh cleaning chemicals on any of our products.

    Please see further details here:

    Grounded - click to read further

    Wood & Table Tops

    Wipe surfaces and legs with a damp cloth.

    Ray Chairs

    (As directed by Labofa)

    To clean, use warm soapy water with a wrung-out cloth.

    Microfiber cloths are preferable. Alternatively, a ‘nano sponge’ can be used carefully.

    Do not use alcohol, acetone or other harsh chemicals.